Providing a controlled and exclusively recreational casino environment is crucial for us. Although participation is pure entertainment for most users, we realize that risks are present. This policy describes how we support you in maintaining control over your time and budget.
Strict age limit of eighteen years and older
Participation in this casino is exclusively reserved for persons who are legally of age. Minors may not create an account under any circumstances. We carry out mandatory verifications during registration to establish and guarantee the age of all our users.
Our principles for a safe casino
The functionalities offered should be considered as leisure activities and not as a method to solve financial problems. We strongly encourage all our users to determine a reasonable budget in advance and adhere to it unconditionally.
Available prevention tools
To enable you to manage your own online behavior, we have made various configurations available.
Deposit limits and loss limits
You can easily set a maximum for the amount you can deposit or lose within a specific period. Once this limit is reached, the system prevents further transactions. A decrease in a limit is immediately active; an increase is subject to a considered cooling-off period.
Session limits and cooling-off periods
To prevent you from losing track of time, you can set a session limit. You can also use a time-out option to pause your account for a short period and take a break from the casino.
Self-exclusion and closure
When the need arises for a long-term measure, you can opt for self-exclusion. This blocks your profile for a significant period and stops marketing communications. You can also always choose to permanently close your account.
Recognizing warning signs
It is wise to objectively evaluate your own behavior. Signs of loss of control can include: playing with money intended for essential living expenses, feeling the urge to immediately compensate for a loss, or experiencing stress related to your sessions.
Seeking help from professionals
We strongly recommend seeking professional help when you suspect your casino behavior has become problematic. There are various independent foundations active in Netherlands that specialize in providing anonymous support.
Protecting minors on shared devices
If your computer or phone is accessible to minors, you are responsible for preventing them from accessing our services. Use passwords and consider using filter software to block access to adult content.
Internal monitoring and training
Our customer service receives training to detect possible signs of problematic behavior. Where appropriate, they will proactively point you to the available tools within the platform.
Adjustments to this policy
We continue to evaluate this document. The most recent version of our guidelines for a safe experience can always be consulted at this location.
